Description
This role supports various aspects of the company's supply chain and operations to ensure optimal efficiency and productivity.
The Business Operations Associate will execute specific reporting and analytics responsibilities, create insightful dashboards and reports, and help resolve complex supply chain issues.
Responsibilities:
- Supports complex transactional processes for specialized job assignments with minimal supervision.
- Serves as a primary data resource for exempt-level employees by delivering specialized reports.
- Identifies complex supply chain anomalies and leads process-oriented tasks to resolve issues.
- Monitors the execution of process-oriented tasks of lower-level contributors.
- Provides troubleshooting and problem-solving support for basic to complex problems.
- Supports the development and execution of business strategies and programs.
- Collaborates with customer support teams to address operational issues and improve the customer experience.
- Utilizes technology and software tools to improve operational efficiency.
- Drives the training of new hires and lower-level roles.
Education & Experience:
- High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience.
- Typically has 6-8 years of related work experience, preferably in supply chain, operations, or a related field.
Preferred Certifications:
- Certified Professional In Supply Management (Standards Organizations)
Knowledge & Skills:
- Continuous Improvement Process
- Data Analysis
- Enterprise Resource Planning
- Finance
- Inventory Control
- Inventory Management
- Key Performance Indicators (KPIs)
- Lean Manufacturing
- Material Requirements Planning
- Materials Management
- Process Improvement
- Procurement
- Production Planning
- Purchasing
- SAP Applications
- Supply Chain
- Supply Chain Analysis
- Supply Chain Management
- Supply Chain Planning
- Warehousing
Cross-Org Skills:
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity