Description
HP is seeking an experienced and strategic leader to serve as the Services Category Senior Manager for North America.
In this role, you will lead a team responsible for Services portfolio strategy, business performance, sales enablement, operational excellence, and growth initiatives.
You will partner with Sales, Marketing, Finance, Operations, Global Business Units and other stakeholders to accelerate revenue growth, improve seller productivity, and drive customer success.
Responsibilities
- Lead and develop a high-performing team of category, business, and sales enablement professionals.
- Define and execute business strategies that drive revenue growth, profitability, and portfolio adoption.
- Own business planning, performance reviews, and key executive communications.
- Partner with sales leadership to improve services penetration, seller readiness, and customer outcomes.
- Drive portfolio strategy, pricing advocacy, and go-to-market initiatives.
- Lead cross-functional programs and strategic projects across a matrixed organization.
- Establish operating rhythms, governance, and performance metrics that improve execution and accountability.
- Build strong relationships with stakeholders across North America and Global organizations.
- Engage with HP customers and channel partners as needed to collaborate on strategies, priorities, objectives, offers, and plans.
Requirements
- Bachelor's degree or equivalent experience in Business, Marketing, Finance, Sales, or a related field.
- 10+ years of experience in business management, category management, services, sales strategy, operations, or related disciplines.
- Demonstrate experience leading teams and developing talent.
- Strong business planning, financial acumen, and analytical skills.
- Exceptional communication and stakeholder management capabilities.
Success in This Role
Success will be measured through:
- Revenue, order, penetration rate, and margin growth
- Services attach and portfolio adoption
- Seller productivity and enablement effectiveness
- Employee engagement and talent development
- Operational excellence and execution of strategic initiatives
Benefits
HP offers a comprehensive benefits package for this position, including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave