Vaccine Account Manager (VAM)

GSK is seeking a Vaccine Account Manager (VAM) to own B2B customer relationships with large and complex healthcare delivery networks. The VAM will serve as the primary liaison with customers, understand their needs and priorities, and deliver a customized value proposition.

Responsibilities:

• Build partnerships with large-organized customers, including Health Systems, Public Awardees, and Federally Qualified Health Systems
• Identify customer objectives and goals and how vaccination efforts can help support them
• Develop robust customer-specific and area Business Plans leading to Good Selling Outcomes
• Navigate complex organizational structures to identify clinical, operational, and financial influencers
• Work closely with Public Sector decision makers to advance immunization efforts and address local policy shifts
• Strategically manage key accounts through comprehensive business reviews, contract performance discussions, and educational programs

Sales Excellence & Revenue Generation:

• Achieve or exceed customer-specific targets, including volume, IZ rates, market share, and annual sales targets for vaccine portfolio
• Define and achieve customer-specific objectives and Good Selling Outcomes with KPIs for success
• Support the contracting process in partnership with Contracting Specialists
• Execute consultative selling processes to position vaccines as a leading intervention

Cross-Functional Collaboration:

• Partner with internal teams, including Contracting Specialists, OPAS/HSDs, Medical Affairs, and Marketing
• Collaborate with Market Access to address coverage, reimbursement, and contracting challenges

Clinical & Scientific Expertise:

• Develop expertise in vaccines, disease states, immunization guidelines, and competitive landscape
• Provide evidence-based clinical education to healthcare professionals on vaccine efficacy, safety profiles, and administration protocols

Market Intelligence & Analysis:

• Analyze key account performance, market trends, competitive activities, and formulary landscape to identify growth opportunities
• Provide market feedback to internal stakeholders on positioning and pricing

Administrative & Compliance:

• Maintain detailed customer interaction and activity records in CRM systems
• Complete required training programs, certifications, and compliance modules

Success Metrics & Key Performance Indicators:

• Annual Sales Target achievement at the customer and territory level
• Stakeholder Mapping Completion and Decision-Maker access in assigned accounts
• Other metrics to be defined by the organization

Requirements:

• Bachelor's Degree from an accredited institution
• Previous vaccines sales experience
• Must possess a combined minimum of 5 years of Pharmaceutical Sales, Pharmaceutical Marketing, Payer and/or Business Development Experience
• Valid driver's license
• Travel Required: Up to 40%

Preferred Qualifications:

• Master's Degree - business, public health, hospital administration or similar field a plus
• Deep knowledge of contracting in the healthcare industry
• Expertise in the vaccines marketplace, GSK and competitive portfolios and customers

Salary: The US annual base salary for new hires in this position ranges from $160,500 to $267,500.