Description
As a Community Manager at Ubisoft, you will play a key role in supporting the community strategy for Assassin's Creed. Your main responsibilities will include communicating with players through social media, creating engaging community content, and gathering player feedback to inform game improvements.
Key responsibilities:
- Collaborate with the community development team to define and implement the community strategy
- Create compelling content, such as guides, videos, and graphics, to engage players and promote key initiatives
- Work with internal production teams to produce content assets
- Develop and maintain a strong understanding of the game's community, including player concerns and trends
- Analyse engagement metrics and adjust content strategies accordingly
- Identify and leverage influencers within the community to promote the brand and game
- Design and manage contests and events to foster community engagement
Requirements:
- Experience in community management or customer service
- Previous experience in user moderation and online conversation management
- Strong understanding of social media platforms, including Instagram, Twitter, TikTok, and Discord
- Excellent communication skills
- Ability to thrive in a fast-paced, dynamic environment
- Proficiency in French