Description
As a Senior Community Developer, you will play a key role in developing global community engagement strategies to foster player loyalty, both within and outside of our games. You will be responsible for setting up and growing our global communities around Ubisoft games, demonstrating excellent communication skills with players, improving games and feedback loops, and deploying and maintaining best practices.
Responsibilities:
- Develop and implement strategic community plans using various content tactics to support production goals and enhance the overall marketing strategy.
- Coordinate communication, activities, and initiatives across multiple departments globally to ensure consistent and uniform messaging.
- Leverage community managers, cross-functional teams, and partner resources to create relevant content for our players.
- Act as a spokesperson for assigned brands and coordinate community-focused events.
- Collaborate with the social media manager to define and report on key performance indicators related to content.
- Support internal and external milestones, such as beta releases and launches.
- Represent player needs within production and publishing teams to positively influence game development and communication positioning.
- Establish player feedback loops and provide insights to production and publishing teams.
- Collaborate with operational teams for post-launch communication.
- Manage and produce internal reports on community feedback, activity, and expectations.
- Act as a subject matter expert and thought leader for the project and global community team.
- Adopt an ROI-focused approach when making decisions.
- Identify opportunities for synergies between cross-functional teams.
Requirements:
- Knowledge of For Honor or fighting/combat games and their competitive communities.
- Extensive experience in online community management and implementing strategic community plans with tangible results.
- Experience in the video game industry, ideally in live-service games and/or competitive multiplayer games across multiple platforms.
- Strong understanding of social and community platforms.
- Experience working in a demanding production environment with multiple deadlines and stakeholders.
- Proven ability to collaborate with development teams to filter, prioritize, and implement player feedback.
- Sound judgment in delicate communication situations and credibility with demanding base audiences.
- Data-driven mindset with the ability to define key performance indicators and analyze data.
- Fluency in French and English.