Description
Howden Group Holdings is transforming its HR services delivery to provide commercially aligned and strategic HR support to stakeholders. This is an exciting opportunity to deliver first-class HR Services support to UK businesses, providing first-line HR support to a fast-growing and transformational business.
Responsibilities:
- Provide a client-focused HR service across the employee lifecycle, delivering a great experience to people
- Work as an advocate and expert on Workday HR, guiding and supporting people while promoting self-service capability
- Ensure follow-up actions and ongoing enquiries are completed to a high standard and in time for payroll cut-off
- Collaborate with colleagues within HRES to drive consistency across the business, improve processes, and gain efficiencies
- Work with the Recruitment team to ensure the applicant through to new starter process is managed efficiently and provides a great candidate experience
- Collaborate with the group HR centres of excellence, HRBP, reward, change, payroll, learning, and HRIS teams
- Validate data, ensure job details are correct, such as roles, teams, and cost centres
- Make appropriate decisions and use own judgement on work prioritisation to meet service delivery expectations
- Work within GDPR guidelines, managing people data requests and the confidentiality of data
- Contribute to wider projects and initiatives within HR, driving process improvements, automation, and efficiencies
- Ensure cases and requests are completed correctly and in time for payroll
Requirements:
- Delivery-focused and able to demonstrate putting client experience first
- Self-motivated with a positive attitude
- Strong relationship-building and influencing skills
- Ability to work well under pressure to meet deadlines while managing conflicting demands
- Strong attention to detail
- Team player with the ability to learn quickly
- Workday and HR Shared Services experience desirable
- Ability to work well independently with confidence
- Strong organisational, communication, and interpersonal skills
- Problem solver with resilience, initiative, and ability to challenge the status quo
- Smart, pragmatic, and positive approach, able to build trust and offer proactive solutions
What we offer:
- A career that you define
- Opportunities to work with a diverse and global organisation
- Supportive and collaborative work environment
- Flexible working arrangements, including reasonable adjustments for disabilities