Description
We're Pret, a global food and coffee retailer with a passion for exceptional customer service. We're looking for a Front of House Leader to join our team in London.
As a Front of House Leader, you'll be responsible for driving team performance, protecting profit, and keeping customers happy through high standards and great energy. You'll be a people person with a passion for helping your shop and the people in it grow.
About you
- Be kind, honest, and generous, bringing genuine warmth and your authentic self to work every day.
- Share our passion for exceptional customer service.
- Spread joy every day through small acts of kindness.
- Lead with purpose, driving team performance, protecting profit, and keeping customers happy.
The perks
- Additional £1.25 per hour Mystery Shopper bonus once training is complete
- Earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while working
- Club Pret Membership giving 50% off food and 5 free Barista-made drinks a day
- Loyalty award after 5, 10, 15, 20 years' service
- Regular rewards and recognition for amazing standards
- Access to marketplace discounts
- Comfy free shoes to wear on shift
Life in Our shops
- Individual ways to grow through fully funded professional qualifications and leadership development
- Diversity and belonging, with a focus on valuing everyone for who they are
- Pace and variety, with opportunities to build a diverse skillset and meet new people
- Community and purpose, with a focus on creating positive change through the Pret Foundation