Description
We are seeking a Front of House Leader to join our team at Stansted Airport. As a leader, inspirer, and driver of your team, you will be our in-shop champion, coaching and mentoring your team members. You will be responsible for maintaining high standards, driving team performance, and keeping customers happy.
About you
- Be kind, honest, and generous, bringing genuine warmth and your authentic self to work every day.
- Share our passion for exceptional customer service.
- Spread joy every day through small acts of kindness.
- Lead with purpose, driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
The perks
- Additional £1.25 per hour Mystery Shopper bonus once training is complete
- Earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while working
- Club Pret Membership (50% off food and 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years' service
- Regular rewards and recognition for amazing standards
- Access to marketplace discounts
- Comfy free shoes to wear on shift
Life in Our shops
- Individual ways to grow: fully funded professional qualifications, leadership development, and informal and formal mentoring
- Diversity & belonging: everyone is welcome, valued, and supported
- Pace & variety: build a diverse skillset, meet new people, and learn
- Community & purpose: work together to create positive change through the Pret Foundation