Description
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
The Business Development Representative (BDR) role is the foundational entry point into Toast's high-performing sales organization, designed specifically to develop the next generation of versatile sales professionals.
As a Business Development Representative (BDR), you serve as the versatile engine of our sales pipeline, responsible for prospecting and qualifying the opportunities that drive our growth.
Responsibilities:
- Execute High-Volume Outreach: Prospect businesses that are strong fits for the Toast POS product, and complete at least 80 high-quality activities daily, including warm/cold calls, emails, and social touchpoints.
- Conduct Discovery & Qualification: Host qualification calls to develop a deep understanding of prospect needs, determining how they can benefit from our all-in-one digital platform.
- Drive Pipeline Velocity: Schedule meetings for qualified prospects and manage a seamless handoff to the appropriate Account Executive.
- Master the All-Bound Model: Fluidly transition between inbound lead response and outbound prospecting as business needs evolve.
- Strategic Alignment: Partner closely with sales leadership to deploy your efforts where they have the highest impact.
Requirements:
- Career Ambition: Driven by a long-term goal of becoming a full-cycle Account Executive.
- Proven Drive and Refusal to Fail: Possesses the self-discipline and sustained effort necessary to achieve ambitious daily activity goals.
- Growth Mindset: Actively seeks and immediately applies feedback.
- High Self-Accountability: Driven by measurable results and takes full ownership of daily performance metrics.
- High Customer Empathy and Resilience: Demonstrated ability to handle rejection and objections with professionalism.
- Aptitude for Critical Thinking: Naturally curious, resourceful, and thrives on quickly processing new information.
- Exceptional Communication Skills: Clear, professional, and persuasive communicator.
- Strong Organizational Skills: Meticulous attention to detail and ability to manage time effectively.
Nice to Haves:
- Previous Sales or Sales Internship experience
- Experience participating in Collegiate Sales Competitions
- Direct experience working in the hospitality or retail industries