Description
The Ibis Paris La Villette Cité des Sciences hotel in the 19th arrondissement is seeking a full-time, permanent Receptionist (Rotating Shift).
As a Receptionist, you will be at the heart of hotel life, providing exceptional service to guests and making their stay unforgettable.
Responsibilities:
- Provide personalised and warm welcome to guests
- Work on a rotating shift system, including night shifts, and participate in the hotel's reservation service
- Liaise with different hotel departments to meet guest requests
- Continuously improve the quality of hotel services
- Ensure guest loyalty and retention
- During night shifts, manage hotel activities in the absence of management, including closing procedures, cash handling, and anticipating next-day needs
Requirements:
- Fluent in French and a second language
- Strong teamwork and interpersonal skills
- Attention to detail and commitment to providing excellent service
Benefits:
- Monthly salary of €2,080
- Meal allowance
- 13th month salary
- Profit-sharing and bonuses
- 50% reimbursement of Navigo pass
- Inter-company travel discounts
- Accor mutual insurance
- Heartist card offering discounted rates at Accor hotels
- All public holidays after three months of service
- Uniform and laundry service