Description
At Bayer, we believe work should matter. Every day, our teams push toward a future where "Health for all, Hunger for none" is within reach, and every role, from the lab to the field to the boardroom, helps us get there.
As Associate Director, Sample Operations & Effectiveness, you will lead the day-to-day operational activities associated with Bayer's sampling programs across US Pharmaceuticals. You will ensure compliant and effective program execution while using analytics, performance measurement, and optimization approaches to improve sample allocation, inventory utilization, and overall program effectiveness.
Responsibilities:
- Develop and maintain a sample effectiveness framework to evaluate the performance of Bayer's sampling programs.
- Establish key performance indicators for sample utilization, practitioner reach, ordering activity, fulfillment, inventory utilization, and program performance.
- Develop recurring dashboards, scorecards, and reports that provide visibility into sample program performance.
- Analyze sample activity to identify trends, utilization patterns, operational gaps, and improvement opportunities.
- Integrate relevant sample, practitioner, field activity, product, and market information to support business reviews and decision-making.
- Provide Product teams, Customer Engagement, Field leadership, and other stakeholders with actionable insights regarding sample program performance.
- Develop approaches to optimize sample allocations based on approved business rules, practitioner needs, historical utilization, product strategy, territory requirements, inventory availability, and compliance considerations.
- Manage third-party vendors and service providers supporting sample operations and accountability.
- Establish and maintain appropriate inventory levels and reorder processes.
- Serve as the primary support function for field questions, service requests, and operational issues related to sampling programs.
- Ensure the compliant execution of sampling programs in alignment with the Prescription Drug Marketing Act, applicable state requirements, Bayer policies, and other regulations governing US pharmaceutical sampling.
Requirements:
- Bachelor's degree.
- Experience in pharmaceutical or healthcare experience.
- Proven collaboration skills and the ability to work independently.
- Strong project-management skills.
- Strong organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to prioritize effectively and work under tight timelines.
Preferred Qualifications:
- Minimum of two years of experience managing sample operations vendors or suppliers.
- Minimum of five years of pharmaceutical or healthcare experience.
- Minimum of two years of experience managing Prescription Drug Marketing Act-compliant sample accountability programs.
- Experience analyzing operational, inventory, customer, or field activity data and translating findings into actionable recommendations.
- Experience developing performance measures, dashboards, scorecards, or management reporting.
- Experience with sample allocation, inventory optimization, demand forecasting, or field effectiveness analytics.
- Experience with Veeva CRM, pharmaceutical sampling platforms, or comparable commercial technologies.
Salary: $163,200.00 - $224,000.00 per year
Benefits: health care, vision, dental, retirement, PTO, sick leave, etc.