Description
We are seeking an experienced Operations Director to lead our operations in South Korea.
The successful candidate will be responsible for managing the end-to-end planning and inventory cycle for finished goods and advertising materials, driving and continuously improving the S&OP process, and ensuring alignment with Sales, Finance, Marketing, and regional stakeholders.
Key responsibilities include:
- Managing stock levels to meet target levels and minimise shortages, obsolescence, and product damage
- Overseeing warehousing, transportation, order fulfilment, and customer service to achieve agreed service levels and cost targets
- Leading relationships with third-party logistics, warehousing, and distribution partners
- Preparing clear and timely KPI, S&OP, budget, month-end, and management reporting for local and regional stakeholders
- Coaching, developing, and engaging direct reports and Operations stakeholders
- Championing health and safety in operational activities, projects, and partner reviews
Requirements:
- Proven experience in an operations or supply chain role with responsibility for logistics, warehousing, distribution, planning, and customer service
- Experience in a high-volume international FMCG environment
- Demonstrated ability to deliver service, cost, inventory, and operational performance against KPIs and SLAs
- Strong relationship and partner-management skills across internal stakeholders, customers, suppliers, and 3PL providers
- People leadership, coaching, and team-development capability
- Strong commercial, numerical, and analytical skills, including advanced Microsoft Excel capability
- Experience with S&OP, budgeting, forecasting, reporting, tenders, and supplier negotiations
- Project management and continuous-improvement experience, with a practical and proactive problem-solving approach