Description
Join Salesforce as an Analyst, Deal Desk, and be part of a team driving healthy and successful revenue growth. You will evaluate, structure, and approve commercial quotes for Japan, Korea, and Taiwan (JKT) commercial business segments.
As a critical gatekeeper and advisor, you will focus on mitigating risks, ensuring policy compliance, and finding improvement opportunities within sales territories using data-driven insights. You will work autonomously with account teams to apply pricing tools and playbooks, maintain data accuracy, and support the Deal Desk team's shared goals and Salesforce values.
Key Responsibilities:
- Own the end-to-end review and approval workflow for commercial business quotes
- Partner with Commercial Sales account managers and internal stakeholders to facilitate smooth quote generation
- Work autonomously to structure quotes and demonstrate strong judgment on when to escalate complex scenarios
- Drive a swift path forward on deals by applying standard pricing tools and commercial playbooks
- Proactively engage Commercial Sales on complex or non-standard quotes
- Confidently articulate the Deal Desk's perspective and policy constraints
- Manage escalations effectively and review quote terms to manage compliance risk
- Partner with Finance, Legal, and Revenue Operations departments to streamline the quoting lifecycle
Required Qualifications:
- 2+ years of experience in quote-to-cash operations, commercial deal desk, or a relevant commercial support function
- Degree or equivalent relevant experience required
- Professional proficiency in Japanese and business English
- Strong analytical background with high attention to detail
- Ability to work in a fast-paced environment and prioritize competing quote requests
- Highly effective written and verbal communication skills
- Strong relationship-building skills and a commitment to working collaboratively
- Proficiency in using CRM and CPQ platforms, as well as AI-powered tools
Preferred Qualifications:
- Experience supporting a high-velocity Commercial or SMB sales segment within the SaaS/Software industry
- Prior experience utilizing Salesforce CPQ or similar enterprise quoting platforms
- Fluency in Korean or Mandarin
Benefits:
- Support for finding balance and being your best
- AI agents to accelerate your impact
- Opportunities for growth and development