Description
The New York Public Library (NYPL) seeks an Office Aide to provide quality customer service to library users at the Jerome Park Library. This part-time position, scheduled for 17.5 hours per week during public service hours, is an excellent opportunity to join a dynamic team.
Responsibilities: The Office Aide will report to the Library Manager and contribute to providing public service, assisting with outreach activities, and supporting various library operations. Key tasks include:
- Providing public service and assisting with outreach activities as part of a team
- Supporting reserves, inventory, circulation, and related duties
- Assisting patrons with computer and technology usage
- Preparing library materials for circulation, involving some data entry
- Processing patron applications, including data entry and filing
- Inspecting and sorting print and non-print materials
- Contributing to improvements in staff procedures and user experience
Requirements:
- High School Diploma or GED
- Proficiency with Envisionware and Sierra preferred
- Demonstrated knowledge of computer services, including online searching and library resources preferred
- Public service experience with diverse patronage
- Strong interpersonal, oral, and written communication skills
- Ability to work as part of a team
- Attention to detail and strong organization and planning skills
- Strong computer and technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs, and e-reader devices
Benefits:
- Opportunities to embody NYPL Core Values: Be Helpful, Resourceful, Curious, and Welcoming and Inclusive
Work Environment:
- Public service library
- Physical duties include moving and transporting up to 15 lbs, pushing book trucks, and daily computer use