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From the employer's careers site First seen 1 Nov 2026

Director, Account Management

Mastercard Hanoi, Vietnam senior full-time

The employer hasn't listed a salary.

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Description

This role is responsible for leading Mastercard's relationships with key banking partners in Vietnam, acting as the primary account owner for a portfolio of strategic issuer clients.

The position requires a commercially driven, strategic account leader who can partner with customers and cross-functional Mastercard teams to drive growth, deepen client engagement, and deliver long-term partnership value.

Key responsibilities:

  • Own and execute account plans aligned to customer and Mastercard growth objectives
  • Lead the overall relationship and profitability of assigned accounts, engaging senior stakeholders across client organizations
  • Develop and execute joint business plans to drive revenue, market share, and strategic outcomes
  • Identify and pursue new business opportunities across consumer, SME, commercial, and digital payments
  • Partner with cross-functional teams to deliver integrated client solutions
  • Drive consultative, insight-led engagement leveraging market intelligence and data-driven recommendations
  • Lead commercial negotiations and support the execution of strategic initiatives and key growth opportunities
  • Monitor business performance and proactively address risks and opportunities
  • Build strong, trusted relationships with key internal and external stakeholders

Requirements:

  • Strong commercial mindset with a track record in account management, business development, consulting, strategy, or product management
  • Deep understanding of the payments, banking, or fintech ecosystem
  • Proven ability to manage senior client relationships and influence executive stakeholders
  • Strong analytical, problem-solving, and strategic planning capabilities
  • Experience developing and executing growth strategies and managing complex commercial engagements
  • Excellent communication, negotiation, and stakeholder management skills
  • Comfortable working across multiple functions and navigating complex organizations
  • Results-driven with a strong execution focus and ownership mindset
  • Experience in payments, financial services, strategy, fintech, or management consulting preferred
  • Fluent in English and Vietnamese

Skills

Ready to apply?

You apply with the employer directly. Their original posting is here: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Hanoi-Vietnam/Director--Account-Management_R-288793

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