Description
As a Food Runner at Soho Beach House Miami, you will be responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers.
Your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience.
Main Duties:
- Follow the Steps of Service set by Soho House & Co, including refilling water glasses and coffee cups, clearing finished dishes, crumbing the table, and replenishing all table supplies.
- Expedite food orders and accommodate special requests from guests.
- Thrive in a high-volume and elevated service environment, ensuring the delivery of a seamless service.
- Ensure food orders are finished being plated and coursed out correctly before serving to members/guests.
- Adhere to health and safety policies and all Company processes, procedures, and standards.
- Work as one team with one goal; to serve members and guests their food and/or drink items in a timely manner.
- Clean and stock server alley and expo area.
- Knowledge of the menu, with the ability to make suggestions when asked by members and/or guests.
Required Skills/Qualifications:
- Minimum of 2+ years’ experience in a similar capacity.
- Ability to thrive in fast-paced, high-volume environments and maintain calm under pressure.
- Hospitable, approachable, and passionate about customer service.
- Ability to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment, and autonomously.
Physical Requirements:
- Must be able to seize, grasp, turn, and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Fast-paced movements are required to go from one part of the club to others.
- Must be able to move, pull, carry, or lift at least 40 pounds.
- Occasionally kneel, bend, crouch, and climb as required.
Benefits:
- Competitive compensation packages.
- Health Care + 401K: Full-time employees are eligible for full benefits.
- Paid Time Off: Full-time Employees have sick days + vacation days.
- Career Development: Opportunities for career progression domestically or internationally.
- Soho Impact: Empowering the Soho House Community to make positive change.
- Learning & Development: Extensive range of internally and externally run courses.
- Cookhouse & House Tonic: Celebrating our passion for food and drink.
- Team Events: Fun events such as fitness sessions, cinema screenings, and art classes.