Operational Resilience/BCM Analyst

We are hiring for an Operational Resilience/BCM Analyst to join the LSEG Risk Intelligence (RI) Division.

This is a dynamic role requiring an individual to support in delivering the Risk Intelligence (RI) division's Operational Resilience, Business Continuity Management deliverables.

The role will require coordinating end-to-end resilience programmes, governance, testing, and reporting, and having strong stakeholder management skills.

Key Responsibilities

• Coordinate and manage the annual Business Continuity Management (BCM) lifecycle, including Business Impact Assessments (BIAs), Business Continuity Plan (BCP) maintenance, and resilience exercise execution in alignment with the Group BCM Framework.
• Support compliance with applicable Operational Resilience regulations and frameworks, including DORA, FCA Operational Resilience, CPS 230, and LSEG Group requirements.
• Support impact tolerance reviews, process mapping activities, and dependency assessments.
• Facilitate and support Impact Tolerance reviews, end-to-end process mapping, and critical dependency identification, Scenario Exercise, and assessment activities.
• Prepare materials and reporting for Risk Committees, Service Resilience Forums, and senior management governance meetings.
• Support internal audits, regulatory reviews, and evidence collection activities and remediation tracking (SII).
• Drive awareness, training, and resilience culture initiatives across RI where applicable.
• Collaborate with cross-functional stakeholders, including Technology, Legal, Compliance, Risk, and Business Operations teams, to strengthen and embed operational resilience practices across the organisation.
• Act as a trusted advisor to business stakeholders on matters relating to Business Continuity and Operational Resilience Planning.
• Maintain resilience metrics, KRIs, KPIs, and management information dashboards.

Regulatory Knowledge & Compliance

• Business continuity management knowledge is required.
• Keep the organisation compliant with key regulations, such as DORA (Digital Operational Resilience Act), and the FCA’s operational resilience framework.
• Support the preparation for audits and regulatory inspections, ensuring that all required documentation and evidence are prepared in advance.

Skills and Experience Required

• Demonstrated expertise in Operational Risk Management, Business Continuity Management (BCM), and Operational Resilience frameworks.
• Strong working knowledge of key regulatory and industry frameworks, including DORA, the FCA Operational Resilience Framework, and broader resilience best practices.
• Proven ability to identify, assess, and mitigate operational resilience risks, ensuring the continuity of critical business services and operations.
• Experience in the design, implementation, and governance of Business Continuity and Operational Resilience control frameworks, including the development and monitoring of Key Performance Indicators (KPIs) and Key Control Indicators (KCIs).
• Excellent written and verbal communication skills, with the ability to produce high-quality reports, management information, and executive-level presentations.

Key Competencies

• Analytical Thinking: Strong ability to analyse operational resilience risks and identify solutions that balance resilience with efficiency.
• Problem-Solving: Ability to think creatively and address complex challenges.
• Collaboration: Ability to work across teams and divisions and influence colleagues at all levels to improve operational resilience risk management processes.
• Relationship building and Strong stakeholders management skills.
• Demonstrate ability to take initiative and drive projects to completion.
• Ability to adapt to change and multi-task in a dynamic environment.
• Ability to work independently and in a team environment. Proficiency in the use of Microsoft Office applications (MS office Suite, Power BI) required.
• Experience of Blueworks/MetricStream will be advantageous.

Experience

• Should possess 3+ years of experience in one or more of the following Risk areas - Operational Risk Management / Non-Financial Risk Management.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Professional certifications such as CBCI, ISO 22301, IRM, Risk Management, or related disciplines are advantageous.

Benefits

• LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.