Description
At Bank of America, you will be guided by a common purpose to help make financial lives better through the power of every connection.
This job is responsible for analyzing day-to-day issues, researching, and providing resolution for various issues identified within a business unit.
Responsibilities:
- Assist with coordination of implementation for products, services, and operational solutions
- Support design, documentation, implementation, and monitoring of new products and services
- Provide guidance regarding procedural, technical, and operational changes
- Expand business products knowledge within operations environment
- Build network by developing relationships with partners and teammates
- Inspect data to identify issues and trends
- Collect and interpret data to validate operational processes
Skills:
- Attention to Detail
- Customer and Client Focus
- Monitoring, Surveillance, and Testing
- Process Performance Management
- Research
- Adaptability
- Business Analytics
- Critical Thinking
- Reporting
- Written Communications
- Data Management
- Policies, Procedures, and Guidelines Management
- Process Design
- Process Effectiveness
- Strategic Thinking