Description
We are seeking a dynamic and experienced Senior Enterprise Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships.
Key Responsibilities:
- Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base
- Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies
- Act as a customer advocate within the company
- Meet or exceed established goals, KPIs, and performance metrics
Customer Acquisition and Growth:
- Drive new customer acquisition through strategic sales initiatives
- Identify, pursue, and close new sales opportunities within assigned territory or market segment
- Upsell and cross-sell to existing customers to maximize revenue
Customer Relationship Management:
- Serve as the primary point of contact for customer inquiries and issues
- Foster strong, long-term relationships with key customers and stakeholders
- Ensure high levels of customer satisfaction and loyalty
- Collaborate with the customer success team for smooth onboarding and continued customer success
Customer Engagement:
- Lead customer meetings and develop presentations for complex sales opportunities
- Understand customer business needs and challenges
- Present tailored solutions demonstrating how our products solve specific problems
- Conduct regular business reviews to ensure alignment with customer goals
Collaboration with Internal Teams:
- Work closely with solution consultants to develop tailored solutions
- Coordinate with professional services for timely implementation
- Partner with Partnerships & Alliances team for growth and strategic account planning
- Provide customer feedback to inform product development and marketing strategies
Required Qualifications:
- Bachelor's degree in Business, Marketing, or related field
- 5+ years of experience in account management or sales in the tax/software/technology industry
- Proven track record of meeting or exceeding sales targets
- Strong understanding of AI and software technology products and services
- Excellent communication, negotiation, and presentation skills
- Demonstrated ability in solution selling and strategic account planning
- Experience with CRM systems and sales analytics tools
Benefits:
- Hybrid Work Model
- Flexibility & Work-Life Balance
- Career Development and Growth
- Industry Competitive Benefits
- Culture
- Social Impact
- Making a Real-World Impact