Description
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
As an Enterprise Account Manager, you will manage one or several larger accounts or act as the account lead for a substantial part of a top account. You will understand the customer's IT and business objectives, priorities, requirements and challenges, and add value by implementing HPE's strategy.
Key responsibilities:
- Articulate a two-way connection between the customer's core KPIs, business priorities and initiatives, and the plan to support the customer with IT solutions
- Build and execute a plan to drive growth and profitability across HPE's portfolio
- Engage with the customer to identify opportunities and translate their business challenges and goals into IT opportunities
- Develop and maintain a professional relationship network within the customer to maximize efficiency and effectiveness for HPE
- Develop and maintain a view of the partner landscape in the account and develop partner relationships
- Develop and update expertise in IT technology and engage with the customer's CTO/CIO
- Build, develop and lead the extended account team
- Provide feedback into other HPE organizations and coordinate with other customer-facing HPE organizations to improve the customer experience
Requirements:
- University or Bachelor's Degree preferred, or equivalent experience
- Typically 6-10+ years account management experience
- Experience in IT industry preferred
- Experience working within an IT department and/or working within customers is a plus
Knowledge and skills:
- Drives Results
- Strategic Planning
- Sales Execution
- Continuous Learning
- IT Industry Acumen
- HPE Portfolio Knowledge
- Team Leadership
- Network/Relationship Building
- Two-way communication
- Influencing and Negotiating
- Business Acumen
- Operational Excellence
- Integrity
Impact/Scope:
- Typically manages 1 to many accounts representing moderate revenue for HPE
- Typically qualifies and closes large deals of moderate to high complexity and cross-BU scope
- Works with all levels of decision-makers in the customer organization
What we can offer you:
- Health & Wellbeing benefits
- Personal & Professional Development opportunities
- Unconditional Inclusion