Description
Phoenix Raceway seeks a motivated, passionate Group Sales Account Executive to drive group ticket sales revenue and build strong relationships with businesses, organisations, and community partners.
As a member of the sales team, the Group Sales Account Executive will play a key role in achieving revenue goals through proactive prospecting, relationship management, and exceptional customer service while supporting the execution of group experiences during race weekends.
Responsibilities
- Generate new group sales revenue through proactive prospecting, cold calling, networking, and in-person appointments.
- Maintain a high level of outbound sales activity, including 60–80 calls per day and a consistent schedule of meetings with prospective clients.
- Identify and develop new business opportunities through referrals, networking, and outreach to businesses, organisations, and community partners.
- Build relationships with key decision-makers to understand customer needs and identify opportunities for group ticket sales.
- Grow existing customer relationships by identifying opportunities to increase client spend, encourage repeat business, and enhance the overall customer experience.
- Manage group sales renewals and recommend additional ticket packages, experiences, and opportunities to existing customers.
- Assist in developing and implementing new sales initiatives and concepts designed to generate additional revenue.
- Consistently meet or exceed weekly, monthly, and annual sales goals.
- Maintain accurate, detailed records of client relationships, prospecting activities, and sales opportunities in the CRM system.
- Deliver exceptional customer service to clients and prospects through phone, email, and in-person interactions.
- Support group sales setup, race-day execution, and client service delivery to ensure a positive experience for group customers.
- Perform other duties as assigned.
What You'll Bring
- Minimum of one year of sales experience; experience in sports sales is preferred.
- Bachelor's degree from a four-year college or university preferred.
- Strong verbal, written, interpersonal, and presentation skills.
- Confidence and comfort with outbound prospecting, including cold calling and face-to-face sales presentations.
- Strong organisational, time management, and problem-solving skills.
- Ability to work effectively in a fast-paced environment, manage multiple priorities, and meet deadlines.
- Strong relationship-building skills and a commitment to delivering exceptional customer service.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, Teams, and PowerPoint.
- Previous experience with CRM systems and ticketing platforms preferred.
- Valid driver's license required.
- Willingness to work a flexible schedule, including early mornings, evenings, overnight hours, weekends, holidays, and extended workdays during race events.
Why This Role?
The Group Sales Account Executive will have the opportunity to directly contribute to Phoenix Raceway's ticket sales success while building meaningful relationships with businesses, organisations, and fans. This position combines sales, relationship management, and live-event experiences, offering opportunities for professional growth while helping create memorable race-day experiences at one of NASCAR's premier venues.