Description
At Braze, we're a customer engagement platform that empowers brands to deliver great customer experiences. We're seeking a Solutions Consultant to join our team of technical storytellers in Tokyo.
As a Solutions Consultant, you will build knowledge of the technical pre-sales world and learn about B2C engagement marketing, mobile marketing automation, APIs, analytics, and more. You will work closely with customers and internal teams to identify and solve complex problems.
Responsibilities:
- Collaborate with teammates across all departments to support customers
- Apply creative thinking to solve customer needs using Braze's robust capabilities
- Develop intellectual curiosity and stay up-to-date with industry trends
Requirements:
- 2+ years of work experience
- Domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming
- Business-level Japanese and conversational English proficiency
- Excellent written and verbal communication skills
What we offer:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend