Description
About the Role
We are seeking a Revenue Systems Specialist to join our IT Operations team at Octopus Deploy. As a Revenue Systems Specialist, you will be responsible for owning and maintaining our revenue systems, with HubSpot at the centre, and growing the platform in the direction you think is right.
Responsibilities
- Owning and maintaining our revenue systems, with HubSpot at the centre, and growing the platform in the direction you think is right.
- Helping lead the Salesforce to HubSpot migration: understanding every system it touches, planning the move with the team, and getting it over the line.
- Building and maintaining integrations between HubSpot, Zuora, and the other systems IT Operations owns.
- Acting as the operational bridge between our revenue and billing systems, so data stays accurate and the experience stays simple for the people using it.
- Improving data hygiene and data flow across the revenue stack, and building the automations and workflows that keep it that way.
- Responding to requests from our sales and marketing teams in Slack, and working with sales leaders to make sure their tools support what they're trying to achieve.
- Picking up some general IT support (the amount can vary), such as managing access and permissions in EntraID and helping our People and Finance teams onboard and offboard Octonauts.
Requirements
- 5+ years of experience in IT operations, revenue operations, or business systems roles.
- Hands-on experience administering HubSpot.
- Worked with CRMs and understands how they support a sales motion.
- Familiar with SaaS fundamentals, including identity providers, permissions, and platforms like Azure.
- Worked in a SaaS company, or in an organisation large enough to have sales and marketing teams you've coordinated with.
- Enjoys working with people rather than being buried in the server room, and is comfortable coordinating across teams.
- Works independently, prioritises their own workload, and solves problems without needing supervision.
- Can explain technical problems in plain language to colleagues who aren't technical, mostly over Slack and video calls.
Nice to Have
- Salesforce experience, especially if you've migrated a team off it before.
- Experience working with data beyond keeping a CRM tidy.
- Experience with Zuora.
Location
This is a remote role. To help our teams work together effectively, you'll need to be located in the US Pacific time zone, the East Coast of Australia, or in New Zealand, with unrestricted rights to work there.
Compensation
The compensation for this role is: Level 3 - Senior Revenue Systems Specialist - Maturing: $110k USD - Performing: $125k USD Level 4 - Lead Revenue Systems Specialist - Maturing: $130k USD - Performing: $150k USD