Description
Mastercard is seeking a Senior Product Manager - Technical to lead the localization and modernization of its Transaction Lookup Services (TLS) platform.
The TLS platform provides access to transaction data for disputes, chargebacks, analytics, customer servicing, and payment ecosystem partners across global markets.
As a Senior Product Manager - Technical, you will define the product strategy and outcomes for adapting TLS to regional needs while modernizing its services, APIs, and data flows.
Responsibilities:
- Define the product vision, strategy, and roadmap for TLS localization and modernization.
- Gather and prioritize requirements from regional teams, business stakeholders, partners, and platform consumers.
- Lead product discovery and delivery from problem definition through launch, adoption, and continuous improvement.
- Own the product backlog and outcomes, balancing customer value, business priorities, technical constraints, and regional requirements.
- Identify modernization opportunities across legacy systems, APIs, services, infrastructure, and data platforms, including migration planning.
- Partner with Engineering and Architecture to define API capabilities, service integration patterns, data contracts, and technical solutions across the TLS ecosystem.
- Understand end-to-end transaction data flows, including upstream sources, transformations, storage, APIs, and downstream consumers.
- Address regional data governance, privacy, residency, regulatory, and operational requirements.
- Define product success measures and use SQL, customer feedback, and operational metrics to assess data quality, API performance, adoption, and platform reliability.
Requirements:
- Proven product management experience, including technical, platform, API, or data products.
- Experience delivering platform modernization, migration, localization, or transformation initiatives.
- Working knowledge of APIs, microservices, distributed systems, cloud platforms, and enterprise data systems.
- Understanding of payments, transaction processing, disputes, chargebacks, or financial services.
- Experience balancing regional requirements with global platform capabilities.
- Strong understanding of data flows, data lineage, data quality, and data governance.
- Familiarity with data privacy, regulatory compliance, and regional data residency requirements.
- Ability to use SQL and interpret technical designs, API specifications, and data models to support product decisions.
- Strong analytical, prioritization, communication, and stakeholder management skills, with the ability to influence cross-functional teams without direct authority.
Benefits:
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- Flexible spending account and health savings account
- Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time and 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- Deferred compensation for eligible roles
- Fitness reimbursement or on-site fitness facilities
- Eligibility for tuition reimbursement