Description
The Senior Product Manager, Fleet and Mobility - Key Client serves as a hands-on, embedded technical partner working day-to-day with internal Visa teams and external partners to build, launch, and scale new fleet and mobility solutions, driving successful solution delivery.
This role translates Visa platform capabilities - including VIP authorization, clearing, and payment processing frameworks - into clear, actionable implementation guidance, and leads technical problem-solving and solution design across markets and use cases alongside the Key Client.
Embedded Technical Partnership:
- Serve as a hands-on, embedded technical partner working day-to-day with internal Visa teams and external partners to drive successful solution delivery.
- Operate as a highly responsive counterpart, ensuring consistent engagement and support to partner teams.
- Bring the right internal and external stakeholders together quickly to unblock decisions and accelerate progress.
- Support onboarding and enablement of partners by driving knowledge transfer and implementation best practices and ensuring Visa Client Services/various Visa Implementation teams configure and launch all platforms for successful solution delivery.
Technical Problem-Solving and Solution Design:
- Translate Visa platform capabilities (e.g., VIP, clearing, payment processing frameworks) into clear, actionable implementation guidance for partners across different markets and use cases.
- Lead technical problem-solving and solution design, providing direction on how to implement Visa capabilities effectively.
- Act as a subject matter expert on Visa processing and ecosystem integration, including issuer and acquirer capabilities and platform constraints.
- Provide guidance on system configurations, dependencies, and limitations, and identify practical paths to achieve desired outcomes.
Product Strategy and Ownership:
- Direct product strategy from conception and definition through implementation, ensuring alignment with Visa's fleet and mobility platform objectives and the key partner’s roadmap requirements (as per Visa AOP approvals)
- Identify new business and market opportunities within the fleet and mobility ecosystem; develop business plans and prioritize feature delivery across supply-side (fuel merchants) and demand-side (fleet platforms, FMOs) participants.
- Determine market and customer requirements and ensure consistency of new capabilities with Visa's organizational objectives and the key client’s platform specifications.
- Formulate and execute delivery plans to meet scope, milestone, and cost targets.
- Promote adoption of new technologies and industry-leading trends within fleet and mobility payments.
Acquiring, POS and Certification:
- Guide issuer and acquirer certification processes required for merchant onboarding and transaction readiness, with particular depth on the acquiring side.
- Drive product integration across POS acquiring ecosystems, including terminal enablement and acceptance flows.
- Champion merchant system readiness for fleet commercial products by working with terminal vendors and software companies.
- Ensure alignment with acquirer, processor, and network requirements across regions.
Execution and Go-To-Market:
- Support MVP delivery timelines, including pilot execution and integration milestones.
- Partner with regional teams to support go-to-market planning and execution across global markets, including Australia, & New Zealand, broader Asia Pacific, Europe, and other key regions; travel globally on-site as needed to support partner onboarding and alignment.
- Drive readiness for issuance, scaling from pilot to production deployment.
- Contribute to sales enablement through development of product collateral, demos, and technical FAQs.
Cross-Functional Collaboration and Operating Model:
- Collaborate cross-functionally with Product, Technology, Regional teams, and partners to ensure alignment and execution at scale.
- Ensure integration with VisaNet, issuer processors, and partner platforms including Pismo and CyberSource.
- Contribute to defining and refining the operating model and ways of working to optimize delivery and scalability.
- Track and report on key performance indicators to measure integration progress and product success.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.