Description
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six, to Just Dance and more.
The Intern IT Technician is a member of Local IT Team and is responsible for delivering support for the local site employees.
Qualifications:
Mission The main and routine tasks of the Intern Intern Local IT Technician are to:
- Offer on-site and remote support to end users within the local responsibility
- Incidents and Requests management
- Ensure approved security, best practices and policies are being applied
- Provisioning and maintaining the employees’ work environment
- Maintaining the local meeting room configurations
- Provides hardware support for onsite events & meetings
- Support employees during equipment move
- Maintain the IT asset inventory
Training
- Relevant education in Information Technology or equivalent experience is an asset
Skills
- Great sense of customer service
- Great team spirit
- Good dexterity and ability to perform manual labor
- Good listening and communication skills
- Good organizational skills
- Ability to work effectively in a fast-paced changing environment
- Ability to work autonomously
Knowledge
- Expertise in PC and laptop support and latest hardware news
- Excellent knowledge of Microsoft operating systems
- Excellent knowledge of the Microsoft Office suite
- Good English skills (spoken and written)
- Good knowledge of networking and cabling
- Basic understanding of SCCM / Intune and Active Directory (Azure / OnPrem)
- Knowledge of conferencing and multimedia equipment is an asset
- Scripting ability (batch files, PowerShell, etc.) is an asset
- Linux / MacOS knowledge is an asset
- Knowledge of ITIL methodologies is an asset