Description
We are looking for a Senior Workplace Experience Specialist to join our People & Culture team in our London office. As a Senior Workplace Experience Specialist, you will ensure a best-in-class, end-to-end workplace experience for all employees and external guests across managed sites while promoting a productive and efficient work environment.
Responsibilities:
- Oversee workspace services operations, including mailroom, security, janitorial services, food and beverage programs, parking, and other workplace amenities
- Align physical workplace layouts and workflows with organisational needs, leveraging space management practices to promote function and employee satisfaction
- Develop and execute workplace projects and initiatives to align with both local and global strategies
- Collaborate cross-functionally with the People Team and other departments on activities and events that drive engagement and support organisational culture
- Oversee vendor management to ensure best-in-class service delivery in the office and alignment with regional and global compliance and budgetary requirements
Requirements:
- 7+ years of experience in a Workplace or Hospitality role, with site lead experience essential
- Facilities management qualifications or trainings (IWFM Level 4 or above, IOSH Managing Safely, CoreNet employee experience certification, or MCR)
- Demonstrated expertise in change management, vendor administration, and operational workflows
- Proven ability to work independently with minimal supervision, while appropriately leveraging professional judgment and decision-making
- Strong organisational skills and ability to establish workflows, evaluate systems, and implement solutions to optimise workplace operations using digital tools
Benefits:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!