Description
The Membership Sales Manager role involves identifying high-value members, building connections, and bringing them into Soho House. The role requires structured pipeline management and authentic relationship-building with high-net-worth individuals.
Responsibilities:
- Manage a rolling pipeline of qualified prospects
- Replenish the pipeline weekly
- Draw prospects from an internal funnel and personal network
- Drive pipeline quality and membership growth
- Qualify prospects against membership criteria
- Conduct a minimum of 20 prospect meetings per week
- Lead sales conversations with confidence and authority
- Handle objections and bring interactions to a clear conclusion
- Attend Soho House events to build relationships with prospects
- Target a conversion rate of 15% from meeting to sale
- Achieve 150 new member sales per rolling year
- Complete a clean handoff to the Account Management team within 48 hours of every sale
Reporting, Insight & Performance:
- Deliver market intelligence reporting to the Membership Sales Director
- Report weekly pipeline metrics
- Maintain accurate pipeline records in a shared CRM
Success Metrics:
- 150 sales per rolling year of well-qualified members
- High-quality pipeline management
- High-quality and systematic data-management and reporting
- Close alignment and collaboration with the Membership Sales team
- Revenue generated from sales
Requirements / Qualifications:
- Proven track record of selling in a high-net-worth or luxury environment
- Comfortable with high-volume outreach and a structured sales cadence
- Outstanding interpersonal skills
- Self-directed and disciplined
- Resilient under pressure
- Highly organised with excellent CRM discipline