Description
The main purpose of this role is to manage the day-to-day billing of different service lines pertaining to the London Stock Exchange for existing customers and potential customers.
Key Responsibilities:
- Support Sales and Sales Operations with setup, validation, and invoicing of new business contracts.
- Manage the Billing Operations mailbox and ServiceNow queue, ensuring requests are supervised and processed within agreed service levels.
- Monitor contract progress across Sales, Master Data, Billing, and customers to ensure timely completion.
- Complete billing checklists and perform contract reviews to support accurate contract setup.
- Ensure revenue contracts are set up accurately and invoices are issued right the first time.
- Supervise scheduled billing runs and resolve interface or processing issues promptly.
- Review, validate, and process variable billing transactions.
- Coordinate timely delivery of quarterly and annual invoices to customers.
- Review work completed by team members, providing guidance and ensuring quality and accuracy.
- Prepare draft credit notes and rebill documentation for approval.
- Respond proactively to stakeholder queries and ad hoc requests.
- Prepare month-end revenue accruals for unrecognized revenue.
- Complete month-end bad debt provision calculations and provide updates on credit and rebill activities.
- Support internal and external audits by preparing information and responding to audit requests.
- Coach and support team members through training, knowledge sharing, and development activities.
- Work collaboratively across Finance Shared Operations and partner teams to achieve shared business objectives.
- Identify opportunities to improve processes, strengthen controls, and enhance operational efficiency.
What We're Looking For:
- A degree in Accounting, Finance, or a related field, or a professional accounting qualification.
- At least three years of accounting experience, preferably in Accounts Receivable or Billing within a large organization.
- Good understanding of accounting principles and financial processes.
- Ability to work independently, tackle problems, and make sound decisions.
- Collaboration skills and ability to build positive working relationships across teams.
- Excellent organizational and time management skills, with ability to manage priorities and meet deadlines.
- Strong analytical skills and exceptional attention to detail.
- Solid understanding of Microsoft Office, particularly Microsoft Excel.
- Excellent written and verbal communication skills in English.
- Flexibility to work in UK business hours.
- Experience using ERP or financial systems such as Oracle is desirable.
Benefits:
- Healthcare
- Retirement planning
- Paid volunteering days
- Wellbeing initiatives