Description
At Davies, people are at the heart of all they do. As a Casualty Claims Handler, you will efficiently handle EL & PL claims for personal injury and third-party property damage. You will manage an allocated caseload, complete enquiries, report to clients, and ensure claims are handled proactively.
Key Responsibilities:
- Liaise with insurers, policyholders, and brokers
- Investigate allocated claims
- Obtain necessary evidence and documentation
- Determine actions for case resolution
- Prepare detailed reports
- Negotiate settlements
- Correspond with parties professionally
- Handle cases according to client requirements
- Maintain proper reserves
- Stay updated on technical changes
Skills, Knowledge & Expertise:
- Experience handling EL & PL claims
- Experience handling personal injury and third-party property damage
- Knowledge of injury claim valuation
- Knowledge of reserving philosophies
- Knowledge of Civil Procedure Rules and Claims Portal
- Good communication skills
- Excellent customer service
- Teamwork and adaptability
- Good planning and organisational skills
- Strong IT skills
Benefits:
- Exclusive Rewards Platform
- Generous Holiday Allowance
- Professional Growth opportunities
- Ongoing development and training
- Support in obtaining professional qualifications