Description
At Davies, people are at the heart of all we do. Our values state that we succeed together, making the business a great place to work. You will be valued and supported with excellent benefits.
Our Casualty team is seeking a dedicated Liability Claims Handler to efficiently handle EL & PL claims for personal injury and third-party property damage. The successful candidate will manage an allocated caseload, complete inquiries, report to clients, and ensure proactive claims handling.
Key Responsibilities
- Liaise with insurers, policyholders, and brokers
- Investigate allocated claims and obtain necessary evidence
- Determine actions for case resolution and prepare detailed reports
- Negotiate settlements within agreed authority limits
- Correspond with parties to progress cases to conclusion
- Handle cases according to client requirements and maintain proper reserves
Skills, Knowledge & Expertise
- Experience handling EL (Employers Liability) & PL (Public Liability) claims
- Experience handling personal injury and third-party property damage
- Knowledge of injury claim valuation and reserving philosophies
- Familiarity with Civil Procedure Rules and the Claims Portal
- Good communication and customer service skills
- Ability to work as part of a team and take responsibility for own workload
- Adaptability, flexibility, and strong IT skills
Benefits
- Exclusive Rewards Platform with discounts at over 800 retailers
- Generous Holiday Allowance with 25 days + UK bank holidays
- Professional Growth with development opportunities and support for professional qualifications
- Pension with 5% employee and 5% employer contribution
- Various benefits including life assurance, cycle to work scheme, and flexible working