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From the employer's careers site First seen 7 Nov 2026

Large Loss Motor Claims Handler

DUAL Romford senior full-time

The employer hasn't listed a salary.

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Description

We are seeking a Large Loss Motor Claims Handler to work within KGM's large loss motor team, handling high-value RTA claims.

The successful candidate will manage a caseload of complex personal injury claims, assessing indemnity, liability, and quantum, and controlling claim costs through effective negotiation.

Key responsibilities include:

  • Managing a caseload of complex personal injury claims in accordance with claims handling procedures and service levels
  • Assessing indemnity, liability, and quantum on claims, ensuring thorough investigation and due regard for individual case circumstances
  • Controlling claim costs through effective negotiation and achieving economical settlements
  • Maintaining accurate reserves, file discipline, and an effective diary system
  • Attending trials and conferences with Counsel where necessary
  • Adhering to Reinsurers and Large Loss procedures, and ensuring regulatory compliance
  • Proactively managing personal training and development requirements
  • Building strong working relationships with suppliers
  • Maintaining technical knowledge and staying up-to-date with market and legal updates

Requirements:

  • Strong working knowledge of personal injury claims, particularly serious injury, traumatic brain injury, serious spinal injuries, and amputation
  • Technical knowledge of Discount Rate, extensive care claims, and other heads of claim applying to serious/catastrophic injury claims
  • Good knowledge of medical disciplines required in investigating personal injury claims
  • Sound knowledge of company products and policy wordings
  • Solid understanding of the Civil Procedure Rules and the Personal Injury Portal process
  • Knowledge of current, relevant Case Law
  • Good market knowledge and commercial awareness
  • Excellent communication, negotiation, and influencing skills
  • Exemplary planning and organisational skills
  • Ability to manage and prioritise own workloads, and work flexibly in a proactive claims environment

What we offer:

  • A competitive range of rewards and benefits
  • A career that you define, with opportunities for growth and development
  • A culture that prioritises people first, with a focus on diversity, inclusion, and sustainability

Skills

Required

  • Personal injury claims handling
  • Claims negotiation
  • Liability decision making
  • Cost potential analysis
  • Discount Rate application
  • Extensive care claims handling
  • Civil Procedure Rules
  • Personal Injury Portal process
  • Case Law knowledge
Apply on DUAL