Description
Grab is Southeast Asia's leading superapp, providing various services such as food delivery, financial management, and ride-hailing.
We are looking for a growth expert who can lead a team and work cross-departmentally to drive successful outcomes as a Merchant Growth Lead.
Responsibilities:
- Take full ownership of identifying, refining, and implementing business growth programs, working with growth teams to improve performance, refine operations, and lead regional expansion, while using market insights and data-driven strategies to achieve sustainable and impactful growth.
- Develop and implement tailored strategies for managing the acquisition of non-managed merchant segments in the Johor region.
- Explore and establish new channels to acquire and manage new merchants within the Johor region.
- Oversee the merchant acquisition pipeline and ensure development aligns with the regional strategic goals.
- Lead the sales team, focusing on designing incentive structures and overseeing payout processes.
- Stay informed about the industry situation along with competitor activity as part of feedback and learning.
- Oversee the budget for the region, ensuring allocation and spending achieve required effectiveness and achieving regional targets.
- Organize regular check-ins and reporting for the sales performance to ensure we stay ahead of our target and having a healthy sales run rate.
Qualifications:
- Must be locally based in Johor Bahru
- Bachelor's Degree (any)
- Fluent in written and spoken English and Bahasa Malaysia
- At least 5 years of experience (previous sales team leader experience is necessary)
- Visionary, stay up to date with industry trends, and can respond to market changes quickly
- A team player – you love talking to people and getting them excited
Benefits:
- Term Life Insurance and comprehensive Medical Insurance
- GrabFlex, create a benefits package that suits your needs and aspirations
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- Confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges
- FlexWork arrangements such as differentiated hours