Description
The Performance and Reward Enablement team is a key pillar of the Central P&R organisation, enabling coordinated and consistent processes across the product portfolio.
The Reward & Recognition Specialist will be responsible for delivery and support of P&R products and processes, working in close partnership with Divisional HR, Central Performance and Reward, HR IT, HR Change, and Country HR.
Key Responsibilities:
- Support all process deliverables end to end on all group-wide projects
- Provide hands-on support and expert advice for P&R product specialists and global delivery rollout of products, processes, or policies
- Work in partnership with talent acquisition, HRBP/HRA's, Reward advisors, and other cross-functional teams with HR for all kinds of deliverables
- Manage and contribute to the production and sign-off of high-quality communication or reference materials to support managers and employees in the use of any P&R product or process
- Support and potentially own relationships with relevant stakeholders, including both internal colleagues across the Bank and external contacts such as vendors
- Manage all non-annual awards-related requests in a timely manner and ensure 100% accuracy
- Maintain 100% accuracy and timeliness in all deliverables within the P&R processes
- Work individually or collaborate with wider teams to improve process performance by solving problems and identifying and implementing continuous improvement opportunities
- Understand the P&R systems in-depth and work alongside HR technology/Change teams to lead the delivery of improvements and enhancements as needed
- Manage and support data audits and cleanses as required and ensure any follow-up actions are completed on time
- Specify and coordinate ad-hoc reporting and analysis of P&R data, ensuring output meets the desired requirements and is high-quality
Benefits:
- Best-in-class leave policy
- Gender-neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender-neutral)
- Sponsorship for industry-relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term Life Insurance
- Complimentary Health screening for 35 years and above
Requirements:
- Experience in an HR environment (Reward/Performance experience essential)
- Experience in large multi-site/global organisations
- Project management experience
- Experience in designing effective communications materials
- A consultative and collaborative approach to problem-solving
- Experience in HR systems and technology
- Experience in process design and improvement
- Strong analytical and reporting skills
- Excellent communication and interpersonal skills
- Attention to detail and the ability to multi-task
- Integrity and discretion in dealing with sensitive information
- Proactive, organised, and logical in your approach
- Highly proficient with MS Office products, in particular Excel and PowerPoint
- A strong team player
- Able to coordinate, prioritise, and deliver multiple tasks and projects to strict deadlines
- Innovative with a commitment to change and process improvement
- Able to deal with ambiguity, complexity, and fast-paced environment