Specialty Sales Team Leader

The Specialty Sales Team Leader role at Target involves leading a team of consultants to deliver exceptional guest experiences and drive sales growth.

Key Responsibilities:

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
• Ensure every team member understands and consistently delivers on Target's guest experience commitments and operations
• Provide feedback and hold team members accountable for great guest experience moments
• Review area guest, financial, and team outcome metrics to identify opportunities for improvement
• Plan daily/weekly workload to support business priorities and deliver sales goals
• Lead and demonstrate a culture of executing best practices, onboarding, and learning
• Develop, coach, and lead a team of consultants who are knowledgeable and passionate
• Assign daily tasks to team members based on planned workload and guest traffic patterns
• Encourage team to use tools available in their department to provide personalised recommendations to guests
• Partner with third-party vendors to ensure brand standards and merchandising are met
• Support team execution of changes and updates to merchandise sets and visual presentations
• Create inspiring visual moments by ensuring product is organised and merchandised to support seasonal trends
• Support direct leader in leading assigned department area backroom processes and replenishment of the sales floor
• Participate in team hiring and onboarding processes
• Lead team in prioritising guest experience and ensuring fitting rooms are welcoming, clean, and safe
• Demonstrate a culture of ethical conduct, safety, and compliance
• Lead and demonstrate a safety culture through modelling and recognising safe behaviours
• Model the execution of physical security processes to enhance in-store security culture
• Support merchandise protection strategies across the total store
• Occasionally assume store-level leadership on duty responsibilities
• Address all store emergency and compliance needs
• Support guest services such as back-up cashier, order pick-up, and Drive-up

Requirements:

• High school diploma or equivalent
• Must be at least 18 years of age or older
• Previous retail experience preferred but not required
• Ability to lead and hold others accountable
• Effective communication skills
• Capability to remain focused and composed in a fast-paced environment
• Welcoming and helpful attitude towards all guests and team members
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports, and information
• Accurately handle cash register operations as needed
• Climb up and down ladders as needed
• Scan, handle, and move merchandise efficiently and safely
• Flexible work schedule and reliable attendance necessary

Benefits:

• Comprehensive health benefits and programs
• 401(k)
• Employee discount
• Short-term disability
• Long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation