Description
We are seeking an Assistant Sales Manager to join our Event Booking Center team in Hong Kong.
As an Assistant Sales Manager, you will be responsible for resolving guest calls, requests, and problems in a timely and efficient manner. You will utilize sales techniques to maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. You will also determine and provide complimentary services to guests as gifts for their patronage.
Key responsibilities include:
- Handling guest calls, requests, and problems
- Using sales techniques to maximize revenue
- Providing complimentary services to guests
- Processing reservation requests, changes, and cancellations
- Entering Marriott Rewards information into the software
- Performing general office duties to support Sales & Marketing
You will also be expected to assist management in training and motivating employees, serve as a role model, and maintain a professional appearance.
The ideal candidate will have:
- A high school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- Excellent communication and customer service skills
We offer a range of benefits, including opportunities for career development and growth.
If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to apply.