Description
We are seeking an experienced manager to lead strategy, governance and service improvement across the department, predominantly within housing.
You will be responsible for managing managers and other direct reports, providing strategic oversight of contract assurance across the department, predominantly within housing.
You will also oversee arrangements for the Crisis and Resilience Fund, ensuring the fund is delivered in line with government guidance, with robust financial controls and clear reporting.
Working across teams, you will:
- Regularly review processes and procedures, including preparation for the potential procurement of a new housing IT system in the new year.
- Lead complex, high-profile projects and respond quickly to changing business needs.
- Improve customer service and oversee audit responses and improvement actions.
- Develop and review strategies and write and present reports to senior managers.
You must have demonstrable experience of managing substantial budgets or funding programmes and delivering complex projects. This must include financial planning, monitoring expenditure and outcomes, managing risk, and reporting to senior stakeholders. You will also bring strong leadership skills, experience of managing managers, and a track record of improving services.
You’ll join a supportive, friendly, and highly committed team working together to drive innovation, strengthen compliance, and deliver high‑quality services for our community.
Working arrangements: You will be required to work in the office at least two days per week, with flexibility to attend more frequently to meet business needs. You will ensure appropriate management cover during managers’ absences, including taking direct responsibility for frontline services when required to maintain service continuity.
We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.