Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a Director, Business Development at ICON, you will foster client relationships, driving strategic initiatives, and contribute to the advancement of innovative treatments and therapies.
Responsibilities
Your experience in Observational Research, Real-World Evidence, Real-World Data, Health Economics, and Market Access account management and client services will be key in delivering high-quality outcomes and mentoring colleagues. Key responsibilities include:
- Develop and maintain strong relationships with clients including executive level and C-suite level contacts, serving as a primary point of contact for communication and support.
- Strong commercial acumen with the ability to assess client pipelines, develop actionable insights into current and emerging needs, and mobilize cross-functional expertise to create differentiated, fit-for-purpose solutions that deliver client value and support growth.
- Identify opportunities for account expansion and revenue growth, leveraging industry trends and market insights.
- Manage the end-to-end sales process, from lead generation to contract negotiation and close.
- Monitor account performance, track key metrics, and identify areas for improvement to enhance client satisfaction and retention.
Your Profile
You will have a strong foundation in consultative selling, account management and client services, with the experience to work independently and guide others. Required qualifications and experience:
- Bachelor's degree in business administration, life sciences, or a related discipline.
- Proven experience in Observational Research, Real-World Evidence, Health Economics, and Market Access.
- Proven experience in account management, sales, or client services within the pharmaceutical, biotechnology, or clinical research industry.
- Strong understanding of peri approval and post approval study operations, regulatory requirements, and industry standards.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization.
- Results-oriented mindset with a track record of achieving sales targets and driving business growth.
- Willingness to travel as required (approximately 40%).
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives.
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable.
- Retirement and pension plans.
- Life assurance and disability coverage.
- Employee assistance programmes and wellbeing resources.
- Learning and development opportunities through structured training and career pathways.