Description
At Braze, we're a customer engagement platform that helps brands deliver great customer experiences. We're looking for a Sales Director, Commercial to lead a team of Commercial Account Executives in Tokyo.
This is a SaaS commercial sales leadership role, managing a team of Commercial Account Executives for Braze's market-leading Customer Journey Orchestration platform. You're passionate about helping mid-market and fast-growing commercial brands communicate more effectively with their customers, building a high-velocity, winning team, and expanding our customer base.
Responsibilities
- Hire, nurture, and lead a high-performing team of commercial sales talent.
- Set and execute a scalable customer acquisition, velocity, and expansion strategy across the commercial territory.
- Maintain a disciplined focus on achieving numerical targets, actively managing pipeline health, conversion rates, and progress toward quarterly and annual goals.
- Align go-to-market teams to drive regional pipeline generation and present a unified vision to the market.
- Coach your team through end-to-end commercial sales cycles, participate directly in critical deals, and deliver reliable, data-driven sales forecasts.
- Serve as a compelling advocate for Braze in prospect, customer, and ecosystem engagements.
- Balance strategic territory planning with agile, day-to-day operational execution.
- Act as a proactive, collaborative contributor within the broader sales leadership organization.
Requirements
- Minimum of 2 years of successful sales management experience leading a team of quota-carrying Account Executives in a B2B SaaS environment.
- Proven ability to recruit, retain, inspire, and develop top-tier sales talent.
- Demonstrated success driving full-lifecycle SaaS sales: outbound prospecting, rapid deal qualification, new logo acquisition, and account expansion.
- Strong track record of running high-velocity, predictable sales cycles with rigorous pipeline and forecasting hygiene.
- Cross-functional collaboration skills across Business Development, Marketing, Customer Success, Legal, and Sales Operations.
- Outstanding verbal, written, and presentation skills suited for mid-market and commercial decision-makers.
- Solid commercial negotiation and deal-structuring skills.
- Strong business acumen with the ability to engage multi-functional stakeholders across marketing, product, and technical teams.
- Familiarity with modern digital, mobile, and customer engagement trends.
- Prior experience selling Mobile, CRM, or Marketing Technology is a strong plus.
- Experience scaling teams within a high-growth or startup technology environment is a plus.
What We Offer
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work