Description
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword , it’s a way of life.
As a Service Cloud Account Executive, you'll work as a strategic partner to enterprise customers and prospects , helping them solve real service and contact centre challenges using the full power of Salesforce, including Agentforce, our autonomous AI platform.
Responsibilities
- Build and execute a Service Cloud sales strategy across your enterprise territory.
- Act as a trusted advisor to customers, deeply understanding their service and CX challenges
- Drive revenue growth by expanding within existing accounts and acquiring net-new logos
- Evangelize AI-powered service solutions , including Agentforce , that transform how businesses support their customers
- Run full sales cycles: prospecting, discovery, solution design, negotiation, and close
- Exceed annual quota through a consultative, outcome-led approach
Requirements
- 5+ years of experience selling technology solutions, ideally in Customer Service, Contact Centre, Field Service, or CX
- A track record of consistent quota overachievement
- Strong consultative selling skills , discovery, solution framing, negotiation, and close
- Experience with SaaS and software sales
- Ability to work cross-functionally in complex enterprise deals
Benefits
- 7 paid volunteer days per year , use them to give back to causes that matter to you and your local community
- Donation matching for all approved charitable contributions
- Health, Life, Trauma and Income Insurance
- Monthly Wellness Allowance , because your wellbeing matters
- Flexible Time Off & leave policies , we trust you to manage your time
- Parental benefits , supporting you through every stage of life
- Perks and discounts , from everyday savings to added extras