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From the employer's careers site First seen 29 Oct 2026

Manager, Creative Director - Retail Bank

Capital One senior full-time

Salary

$151,900 - $173,400 per year

Apply on Capital One

Description

Capital One is looking for an innovative creative leader with a history of results and a modern, elevated portfolio. This role will support brand building and performance marketing for our Retail Bank and Café teams.

Responsibilities:

  • Lead and inspire the team to develop strategically-grounded, insight-driven creative.
  • Manage creative talent (Art Directors, Graphic Designers and Copywriters) including a mix of full-time associates, contractors, and agencies.
  • Empower and inspire full-time associates through coaching, and help them develop in their careers.
  • Collaborate with marketing strategists and internal business clients to understand customer needs, positively influencing marketing strategy and the customer experience.
  • Demonstrate expert knowledge of advertising and marketing trends and translate business intent into creative strategies and executions that market products effectively.
  • Demonstrate an understanding of the intended audience; interprets market research and tests results, and uses findings to focus targeted marketing messages.
  • Build and maintain relationships with a network of partner groups (digital, operations, legal, etc.) to anticipate and proactively address obstacles and establish Brand Creative as a strategic thought partner.
  • Present and influence with a convincing and inspiring style to increase buy-in and open the door for new opportunities,both for your team and department.

Requirements:

  • Bachelor’s degree or military experience
  • At least 3 years of experience leading creative teams
  • At least 5 years of experience with creative design tools including but not limited to Adobe Creative Suite and Figma

Preferred Qualifications:

  • 5 or more years of experience directly leading creative teams
  • Experience at a large in-house creative team
  • Experience working with a Fortune 100 brand
  • Experience storyboarding, sketching or wireframing CX and UI/UX
  • Experience with premarket and in market testing tools
  • Experience leveraging GAI, personalization and optimization tools in creative development and marketing

Salary: McLean, VA: $151,900 - $173,400 for Manager, Creative Richmond, VA: $138,100 - $157,700 for Manager, Creative New York, NY: $165,700 - $189,200 for Manager, Creative

Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Skills

Nice to have

  • Storyboarding
  • Sketching
  • Wireframing
  • CX
  • UI/UX
  • GAI
  • Personalization
  • Optimization Tools

Ready to apply?

You apply with the employer directly. Their original posting is here: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Richmond-VA/Manager--Creative-Director---Retail-Bank_R249739-1

Apply on Capital One