Description
We are seeking a Front Office Clerk/ Loyalty Officer to join our team at JW Marriott in Hong Kong.
As a Guest Experience Expert, you will play a crucial role in creating memorable experiences for our guests. You will be responsible for delivering a wide range of services, processing operational needs, addressing guest requests, and sharing local area highlights.
Key responsibilities include:
- Providing exceptional customer service
- Processing operational needs and addressing guest requests
- Completing reports and maintaining records
- Sharing knowledge of the local area with guests
- Working effectively as part of a team
Requirements:
- High school diploma or G.E.D. equivalent
- No prior work experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift, carry, push, or pull objects weighing up to 10 pounds
We offer a range of benefits, including opportunities for training and development, recognition, and a focus on holistic well-being.
In joining JW Marriott, you will become part of a global team and have the opportunity to develop your skills and pursue your passions in a luxury environment.