Description
We're looking for a Front of House Leader to join our team at Pret. As a leader, inspirer, and driver of their team, our Front of House Leaders are our in-shop champions, coaching and mentoring their teams.
About the role You'll be responsible for:
- Bringing genuine warmth and your authentic self to work every day
- Sharing our passion for exceptional customer service
- Spreading joy every day through small acts of kindness
- Leading with purpose, driving team performance, protecting profit, and keeping customers happy through high standards and great energy
The perks
- Additional £1.25 per hour Mystery Shopper bonus once training is complete
- Earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if you're part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while you're working
- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years' service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Comfy free shoes to wear on shift
Life in Our shops Our shops are a wonderful place to be. For our customers, and for our teams! You'll find:
- Individual ways to grow: fully funded professional qualifications, leadership development and informal and formal mentoring
- Diversity & belonging: Everyone's welcome at Pret – you'll be valued for who you are and supported to feel confident in yourself and your skills
- Pace & variety: Build a diverse skillset, meet some new people and learn (a LOT)
- Community & purpose: We work together to create positive change through the Pret Foundation