Description
We're looking for a Front of House Leader to join our team in London. As a leader, inspirer, and driver of your team, you'll be our in-shop champion, coaching and mentoring your team to deliver exceptional customer service.
You'll be responsible for:
- Bringing genuine warmth and your authentic self to work every day
- Sharing our passion for exceptional customer service
- Spreading joy every day through small acts of kindness
- Leading with purpose, driving team performance, protecting profit, and keeping customers happy through high standards and great energy
In return, you'll receive:
- Base pay rate: £14.10 - £14.10 per hour
- Additional £1.25 per hour Mystery Shopper bonus once training is complete
- Extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while working
- Club Pret Membership (50% off food and 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years' service
- Regular rewards and recognition for amazing standards
- Access to marketplace discounts
- Comfy free shoes to wear on shift
Our shops offer a dynamic environment where you can grow and develop your skills. You'll have access to fully funded professional qualifications, leadership development, and informal and formal mentoring.