Description
This is a part-time substantive receptionist role working 16 hours a week, on night shifts from 11pm-7am.
As a UTC Administrator and Receptionist, you will be a key person in day-to-day administrative tasks within the department, ensuring efficient functioning of the UTC.
Responsibilities:
- Provide an efficient and comprehensive administration and reception service
- Deal with telephone enquiries, take messages accurately, and give information and advice to GPs, patients, relatives, and other staff
- Assist in booking in and directing patients who attend the department
- Input and update data on the computer system, ensuring accurate tracking steps are logged for each patient
- Arrange transport for discharge/transfer and follow-up clinics
- Undertake clerical duties as necessary
- Maintain patient confidentiality
Requirements:
- Good verbal and written communication skills
- Keyboard skills
- Ability to remain focused on tasks
- Understanding of NHS and Data Protection
- GCSE or equivalent in English and Maths
- Basic computer skills including Windows packages
We offer:
- Ongoing support and mentorship
- A stress-free and supportive working environment
- High staff retention rates
- Opportunities for personal growth and influencing Urgent Care in the area
Salary: £13.15 to £15.78 per hour