Description
We are seeking an enthusiastic and hard-working Medical Receptionist to join our friendly team across two sites in Redhill and Merstham. The successful candidate will work part-time, Monday-Friday, with a combination of morning and afternoon shifts.
The role involves dealing with patient enquiries, providing excellent customer service, and performing daily administrative tasks such as booking appointments and managing prescriptions. You will also be responsible for opening and closing the surgery in line with security protocols and maintaining oversight of the waiting room.
Our organisation is a modern, friendly practice with a high reputation for quality and standards. We encourage and support the personal development of all our staff.
Key responsibilities:
- Deal with patient enquiries face-to-face, over the telephone, and through our interactive website
- Provide clear communication with GPs and other healthcare professionals
- Perform daily administrative tasks, including booking appointments and managing prescriptions
- Manage appointment requests and queries via our interactive website
- Open and close the surgery in line with security protocols
- Maintain oversight of the waiting room
We offer:
- Competitive salary of £12.71 per hour
- Part-time, permanent position
- Opportunities for personal development and growth
Requirements:
- Experience of working in a patient/customer-facing role
- Strong IT skills
- Ability to work in a diverse team
- GCSE A-C in English and Maths or equivalent
Desirable qualifications:
- Experience of safeguarding processes