Description
At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed.
As an Account Manager, you will manage and nurture relationships with key customers, including both multinational and local companies, with a requirement to travel nationwide 75-80% of the time.
Key responsibilities:
- Cultivate and maintain effective relationships with key accounts to boost customer satisfaction and retention
- Provide personalized service through in-person meetings, account reviews, reporting, product forums, and tailored activities
- Develop and implement business strategies that align with both company and client interests
- Oversee and negotiate annual contracts
- Design, execute, and refine customer experience strategies aimed at achieving revenue growth, client acquisition, and improved customer satisfaction
Qualifications:
- Bachelor's degree with at least 5 years' experience in Account Management
- Strong negotiation skills with senior-level executives
- Proven experience in representing an organization with robust presentation and public speaking abilities
- Good English Communication skills (TOEIC Score at least 600 or equivalent)
- Good interpersonal skills, excellent communicator, strong in organization and creating teamwork
The Team: You'll be part of a close team of 5-6 members in a fast-paced, dynamic sales environment where growth and innovation thrive.