Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
We are recruiting for an Affiliate Claims Manager on a temporary contract, based in Nanterre Prefecture (92). You will report to the Service Manager and be responsible for managing affiliate insurance claims.
Main responsibilities:
- Receive and record claim declarations
- Collect necessary documents to process claims and analyse them
- Analyse contractual guarantees
- Determine responsibilities
- Prepare and follow up on indemnification requests within specified deadlines
- Communicate with professionals in the field to complete files
- Provide call coverage from 9am to 5:30pm, with rotating shifts in half-day increments
- Process insured indemnifications
These responsibilities are not exhaustive and may be supplemented by other tasks.
Profile sought: You have a background in insurance or law and some professional experience, with a real desire to invest in training in our business.
You have strong analytical and synthesis skills, can organise your work, and prioritise tasks. You are meticulous and detail-oriented, respecting the constraints of each file. Able to take initiative, you are decision-making and apply your skills to deliver high-quality work on each file, adapting to different volumes according to the periods of the year. Finally, you have a real appetite for customer relationships.
In brief:
- Excellent communication skills
- Patience and active listening
- Good knowledge of insurance products
- Autonomy and problem-solving skills
- Mastery of computer tools
- Ability to work in a team and alone
- Organisation and sense of contact/team spirit
- English language skills are a plus
Salary range: 27-32K€ fixed gross annual salary
Benefits:
- Family mutual insurance (with supplementary cover possible) (60% employer contribution) and life insurance
- Meal vouchers (60% employer contribution)
- Teleworking
- Flexible hours
- Internal mobility opportunities