Description
We are seeking a talented individual to join our Worker Injury Risk Management (WIRM) Team based in Hong Kong.
You will run an injury rehabilitation programme using Marsh's innovative model and collaborate with a team of insurance professionals. Your responsibilities will include:
- Providing high-standard and timely case management services according to client protocols and service standards
- Coordinating Personal Injury/Employees' Compensation Case Management
- Communicating with injured persons, employers, government departments, doctors, medical/rehab services partners, and insurers
- Assisting in improving the quality and efficiency of work, including workflow, claims systems, and claims reports within Marsh WIRM Practice
- Actively following up on injured individuals' rehab progress and updating Marsh's web-based digital system
- Managing Marsh clients' accounts on the Case Management side independently
- Raising the profile of Marsh's WIRM servicing through regular meetings, case management analysis, and trend presentations with clients
To be successful in this role, you will need:
- A tertiary qualification in a health or para-medical area, such as physiotherapy, nursing, or occupational therapy
- At least 4 years of relevant experience
- Excellent command of written and spoken English and Chinese, with proficiency in speaking Putonghua being an advantage
- Good knowledge of injuries management and recovery processes
- Ability to work in a team environment
- Good interpersonal and relationship development skills
- Good knowledge of Employees' Compensation Ordinance
- Good analytical and problem-solving skills
- PC literacy in MS Word, Excel, and PowerPoint
By joining our team, you will benefit from:
- Professional development opportunities and supportive leaders
- A vibrant and inclusive culture with talented colleagues
- A range of career opportunities and benefits to enhance your well-being