Skip to content
Updated How AI-exposed are the skills employers are hiring for? See the data →

From the employer's careers site First seen 27 Oct 2026

Claims Administration Representative

Howden Costa Mesa, CA Hybrid mid full-time

Salary

$60,000 - $80,000 per year

Apply on Howden

Description

We are seeking a Claims Administration Representative in Costa Mesa, CA or Charlotte, NC with a hybrid work schedule. The Claims Admin Representative will handle FNOL entry and core claims processing for designated business units within Howden Specialty LLC, supporting the Claims Operations team.

Operational Responsibilities

  • Review, validate, and process First Notice of Loss (FNOL) submissions
  • Provide timely support for claim and account-related inquiries
  • Maintain complete, accurate, and up-to-date claim files and records
  • Monitor claim activity and prepare regular reports
  • Coordinate with adjusters, carriers, brokers, and internal teams
  • Identify, investigate, and escalate complex claim issues
  • Respond promptly to urgent requests and high-priority claim matters
  • Support claims projects and process improvement initiatives
  • Adhere to all claims handling procedures and regulatory requirements
  • Build and maintain productive relationships with clients, carriers, and internal business partners

Stakeholder and Client Relationship

  • Build and maintain strong relationships with internal and external stakeholders
  • Respond to business and customer requirements with agility and professionalism

Reporting & Projects

  • Maintain accurate system records and deliver accounting operations and KPI reporting
  • Use data-driven insights to steer execution priorities
  • Support assigned initiatives and actively contribute to cross-functional projects
  • Perform account reconciliations and respond to account-related inquiries

Compliance, Governance & Market Awareness

  • Ensure compliance with company policies and regulatory requirements
  • Stay informed of relevant legal, regulatory, and market changes

The expected base salary range for this role is $60,000 - $80,000. In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, including medical, dental, and vision insurance, 401(k) retirement plan, flexible Paid Time Off, and paid parental leave.

Skills

Required

  • insurance claims handling
  • agency management systems
  • Microsoft Office applications

Nice to have

  • Applied Epic experience

Ready to apply?

You apply with the employer directly. Their original posting is here: https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/Charlotte---WeWork---615-S-College-St/Claims-Administration-Representative_R0019206-1

Apply on Howden